Terms and Conditions for Wedding Services in Vietnam
1. Booking and Confirmation
1.1. Upon confirming our wedding services, a non-refundable deposit [specify amount or percentage] is required to secure the booking.
1.2. The remaining balance is due [specify timeframe] before the wedding date.
1.3. Confirmation of services is subject to availability and agreement on specific terms as outlined in the contract.
2. Cancellation and Refunds
2.1. Cancellation requests must be submitted in writing. The deposit is non-refundable.
2.2. If cancellation occurs [specify timeframe] before the wedding date, a percentage of the total fee will be charged as cancellation fees [specify percentage].
2.3. No refunds are provided for cancellations made within [specify timeframe] of the wedding date.
3. Services and Modifications
3.1. Details of services provided are as agreed upon in the contract. Any modifications or additions to the agreed services may incur additional charges.
3.2. We reserve the right to make reasonable substitutions or modifications to services in unforeseen circumstances, ensuring the same or higher quality.
4. Responsibilities and Liabilities
4.1. While every effort is made to ensure the smooth execution of services, we shall not be liable for any disruptions, cancellations, or failures beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
4.2. We are not liable for any loss, damage, or injury to persons or property during the provision of services, except when directly caused by our negligence.
5. Client’s Responsibilities
5.1. The client is responsible for providing accurate and timely information required for service delivery, including venue details, schedules, and any special requirements.
5.2. The client shall ensure compliance with local laws, regulations, and venue policies. Any additional costs incurred due to non-compliance shall be borne by the client.
6. Photography and Media
6.1. The client grants permission for us to use photographs or media from the wedding for promotional purposes unless specified otherwise in writing.
7. Dispute Resolution
7.1. In the event of a dispute, both parties agree to seek resolution through negotiation and mediation in good faith.
8. Governing Law
8.1. These terms and conditions shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Vietnam.
By engaging our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.